PRISON BREAK ESCAPE ROOM

1 – PRICES

1.1 - The prices that are listed by Fox in a Box London include a 60 minutes play of our game, and are shown in GBP.

1.2 - Fox in a Box London reserves the right to modify its prices at any time. Services will be billed according to the rates in effect at the moment the order is placed.

2 – RESERVATIONS

2.1 - Availability: All reservations are processed in real time and are subject to availability. The sale will not be considered final until receipt of a confirmation email from Fox in a Box London has been received by the party making the reservation.

2.2- Confidentiality: By purchasing buyer certifies that Fox in a Box London games, components, and puzzles are to be regarded as confidential. Any full or partial disclosure or publication to any third party violates Fox in a Box London business interests.

2.3- Any voucher bought via a third-party website is only redeemable for a single booking. 

3– CANCELLATIONS

3.1 - If groups cancel up to 48 hours ahead of their booking, they will have a choice of either re-scheduling or receiving a voucher to the value of payment made.

3.2 - If groups cancel between 48 and 24 hours prior to their booking we will issue a voucher for the value of the payment made.

3.3 - If groups cancel less than 24 hours prior to their booking, the booking is non transferable and no voucher is able to be issued.

3.4 - Cancellations cannot be done via the website. 

3.3 - If players do not show up on the day, we are unable to refund or transfer the booking.

4– METHODS OF PAYMENT

Fox in a Box London will only accept payments by credit or debit cards through our online payment portal, bank transfers, or credit or debit cards on spot. 

5– SECURITY OF PAYMENT AND PERSONAL DATA

5.1- Security of payment

Fox in a Box London has entrusted its payment system to a specialist in payment security. We do not keep any customer credit card information on our database.

5.2- Personal data

By booking through roomescapelive.se, you consent to the use of those items of your personal data which are necessary to ensure the proper processing of orders. Fox in a Box London undertakes to only use this database for information purposes and commercial offers for Fox in a Box London Games, and not to divulge these data to third parties except upon request by a judicial authority or other administrative authority empowered by law to request the communication of this information. All data is handled with the greatest degree of care and discretion.

6 – ELECTRONIC BOOKING

6.1- Each booking has a unique order number which permits the access to our game.

6.2- The buyer will receive by email a booking confirmation that includes, the exact date, and time of his/her reservation.

7 – INTERNAL REGULATIONS FOR THE GAME AT FOX IN A BOX LONDON

7.1- Fox in a Box London does its utmost to offer you a game room that lives up to your expectations. However, the order, arrangement and casting of the game remain at the discretion of Fox in a Box London and no complaints will be accepted in the case of a modification to the game.

7.2- It is strictly prohibited to take pictures, film or to record all or part of the game, or of the hall. Any violation of this prohibition will be sanctioned by the confiscation of the device until the end of the game, or will lead to the eviction of the game room, and could be prosecuted before the courts.

7.3- In addition, it is forbidden to reproduce texts, logos, images or any other element which appears either on the WEB site Fox in a Box London, or emails sent by Fox in a Box London.

7.4- Fox in a Box London declines all responsibility for any damages relating to objects belonging to customers which have not been deposited at the reception desk, area reserved for this purpose.

7.5- Fox in a Box London is a non-smoking environment.

8 – APPLICABLE LAWS – JURISDICTION

The present general sales conditions are subject to the UK laws.