The general terms of service are provided for the purpose of
enabling buyers to place an order. By placing an order the buyer acknowledges
his/ her complete acceptance, without exception, of the general sales
1 – PRICES
1.1 - The prices that are listed by Fox in a Box London include
a 60 minutes play of our game, and are shown in GBP.
1.2 - Fox in a Box London reserves the right to modify its
prices at any time. Services will be billed according to the rates in effect at
the moment the order is placed.
2 – RESERVATIONS
2.1 - Availability: All reservations are processed in real
time and are subject to availability. The sale will not be considered final
until receipt of a confirmation email from Fox in a Box London has been received by the party making the reservation.
2.2- Confidentiality: By purchasing buyer certifies that Fox in a Box London games, components, and puzzles are to be regarded as
confidential. Any full or partial disclosure or publication to any third party
violates Fox in a Box London business interests.
2.3- Any voucher bought via a third-party website is only redeemable for a single booking.
3.1 - If groups cancel up to 24 hours prior to their booking we will issue a voucher for the value of the deposit.
3.2 - Cancellations cannot be done via the website less than 24 hours before the booking. If groups cancel less than 24 hours prior to their booking, the booking is non refundable and non transferable.
3.3 - If players do not show up on the day, we are unable to refund or transfer the booking.
4– METHODS OF PAYMENT
Fox in a Box London will only accept payments by credit or debit cards through our online payment portal, bank transfers, or credit or debit cards on spot.
5– SECURITY OF PAYMENT AND PERSONAL DATA
5.1- Security of payment
Fox in a Box London has entrusted its payment system to a
specialist in payment security. We do not keep any customer credit card
information on our database.
5.2- Personal data
By booking through roomescapelive.se, you consent to the use
of those items of your personal data which are necessary to ensure the proper
processing of orders. Fox in a Box London undertakes to only use this database
for information purposes and commercial offers for Fox in a Box London Games,
and not to divulge these data to third parties except upon request by a
judicial authority or other administrative authority empowered by law to
request the communication of this information. All data is handled with the
greatest degree of care and discretion.
6 – ELECTRONIC BOOKING
6.1- Each booking has a unique order number which permits
the access to our game.
6.2- The buyer will receive by email a booking confirmation
that includes, the exact date, and time of his/her reservation.
7 – INTERNAL REGULATIONS FOR THE GAME AT FOX IN A BOX LONDON
7.1- Fox in a Box London does its utmost to offer you a
game room that lives up to your expectations. However, the order, arrangement
and casting of the game remain at the discretion of Fox in a Box London and no
complaints will be accepted in the case of a modification to the game.
7.2- It is strictly prohibited to take pictures, film or to
record all or part of the game, or of the hall. Any violation of this
prohibition will be sanctioned by the confiscation of the device until the end
of the game, or will lead to the eviction of the game room, and could be
prosecuted before the courts.
7.3- In addition, it is forbidden to reproduce texts, logos,
images or any other element which appears either on the WEB site Fox in a Box London,
or emails sent by Fox in a Box London.
7.4- Fox in a Box London declines all responsibility for
any damages relating to objects belonging to customers which have not been
deposited at the reception desk, area reserved for this purpose.
7.5- Fox in a Box London is a non-smoking environment.
8 – APPLICABLE LAWS – JURISDICTION
The present general sales conditions are subject to the UK laws.
We require all our customers to wear a medical mask for their safety and the safety of our staff - once you've started your game, players are free to remove their masks.
Our employees have their temperature taken upon arrival and are required to wear mask whilst customer facing.
Each room will be disinfected before and after each game.
Our premises is fitted with air conditioning and air ventilation system throughout.